Spa Etiquette

The Spa environment is one of tranquility. Let our professional technicians provide you with physical, mental and spiritual wellness in a clean and comfortable environment. Out of respect for our guests we do ask that you turn off all cell phones. We will provide you with a robe and spa slippers for your treatment.

Promptness: Arrive early, at least 10-15 minutes before your appointment. Unfortunately, arriving late will deprive you of precious time of your spa treatment. Treatments always end on time so the next guest is not delayed.

Cancellations: The treatments you select have been reserved especially for you. A 24 hour cancellation notice is requested. Less than 24 hour notice will result in 50% of the treatment price being charged. Failure to show will result in being charges for the entire package or treatment price.

Gratuities: To show appreciation to the staff for outstanding service, gratuities may be given at your discretion.

Prices: Prices are subject to change without notice and do not include GST.